17 Replies
Ashley Terwilliger

Hi Brian,

There isn't an option to publish for HTML5 only, although depending on how the link will appear in your LMS, you could look at pointing directly to the HTML5 by using the story_html5.html link vs. the standard story.html link. 

You could also instruct users on how to disable flash depending on the browser that they'll be using. 

Ashley Terwilliger


If you've found a particular feature that doesn't work, we'd want to take a look, and you'll want to ensure you're testing it in the supported browsers here. Keep in mind that removing any of the swf files is a modification of the published output and therefore not something we can offer support for. 

Laura Winzen

Ashley, I just tried the first suggestion you made which is to call the story_html5.html file instead of the story.html file. The player frame opened and I could hear the audio but no video or player appears. Do I need to change any player or publishing settings to make this work? I'm on a PC running Windows 7 64-bit.

Leslie McKerchie

Hi Laura! That's your operating system.

Here is the viewing requirements specific to HTML5:

  • Windows: Google Chrome (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later


If you need us to take a look, you are welcome to share your .story file.

Laura Winzen
Laura Winzen

I am on the latest update of Storyline 2. I think I will upload my story because I'm not sure I understand all of the items on the comparison chart. Thank you for sharing that though! What I'm trying to accomplish is pretty straightforward - just playing a video in a player window with no fancypants stuff. 

Leslie McKerchie

Hi Laura!

When I published/uploaded your content to SCORM Cloud I did not have any difficulty with this file:


Are you having difficulty with my file? You may need to follow up with your web team.

Michael Hinze
Laura Filla

It runs great from the story.html file. But did you run it from the story_html5.html file? It runs and I hear the audio but the video doesn't play. When I looked at the code generated in that file I saw a lot of Flash-related stuff and the mp4 file never gets called. 

I tried the HTML5 version both in a desktop browser and on a mobile device, the video kicks in at about 56 sec.

Leslie McKerchie

Hi Laura!

I apologize for not specifying, but yes, it works with that link as well:


I do have a slight delay in loading, but not to the extent that Michael mentions seeing.

What browser are you utilizing?

Laura Winzen

Nevermind. We're not going to call the HTML5 file if it's that unpredictable. We have a large external audience whose technology is not under our control and by the time we're asking users what browser they're on, if we get that chance, they are already irritated. We'll keep pointing to the story.html file for now. Thanks!

Leslie McKerchie

Sounds great Laura!

This is what we recommend as well:

Articulate Storyline lets you publish courses for Flash, HTML5, and the Articulate Mobile Player app. To distribute your published content, upload it to your web server or LMS, then link to the story.html file in the published output. Here’s how Storyline determines which version of your content to display when learners view it.