Issue about timeline and link

Nov 28, 2013

Dear support,

I used articulate storyline creating an course. But when I revised slide 1, the word document linked to a picture in slide 3 can not be opened and a page shows Error: can not find the file 404 etc....we never remove and rename the document. so what are the possible problems?

Timeline: when I finish taking the quiz, the slide will,go to next slide without I click any buttons. But I set the timeline for the base layer, all other layers  as "show until end ". could you tell me why it still goes to next page without any clicking of the users?

Besides, I used "Matching and drop- down" question type. I wonder why  an answer is bold which is different from the other answers in the dropdown menu? I checked the editing page, and it is not bold.

I really felt bothered and frustrated by encountering these problems. it would be highly appreciated if you could help me out. thanks  and happy thanks giving day!

Amy

1 Reply
Ashley Terwilliger-Pollard

Hi Amy,

Sorry to hear about the trouble you experienced. 

For the first item that you mentioned, can you confirm that you're working with local project files (including the Word document)? Also, when you made the revision to slide 1, did you then republish and place within the intended environment to test it? Testing it locally could have cause you to encounter this security restriction. 

For the issue with the timeline, it's hard to say without seeing it, but is it possible you had left a trigger in there to advance to the next slide when the timeline ends? 

In regards to the matching drop down, did you apply any particular formatting to the answer boxes, possibly within a master slide set up? Also, is it the correct answer that is bolded or just a random answer?  

It may help if you're able to share your .story file here with us. If you'd prefer to share it privately, you're also welcome to share it with me here. 

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