9 Replies
Alyssa Gomez

Yikes, that's really strange! Thanks for including the screenshot, Kyle. I'll try and recreate the issue in a new file, but I'd like to get some more details from you first.

  • Are you on the latest update of Storyline 360? Here's how to check: click the Help tab, click About Storyline, and look for this number in the bottom-right corner. 3.8.13281.0
  • Where is the published output hosted?
  • What iOS and browser version did you use for testing?
Kyle Main

That looked fine.

Did you publish with the September 14th release? Maybe the September 5
release wasn't even the issue.

It's odd. I showed this to our business leaders last Monday (9/11) and it
worked. Then I had updated Storyline the next day (9/12). This time it
messed up the letters with emoji's

Are you able to test the September 5th release on your end? Can you even
roll-back to an earlier release?