Issue in android devices - URGENT HELP REQUIRED

Apr 29, 2015

Hi,

We have created articulate storyline module, it is working fine in desktop, laptop, mac but it is not working properly in android devices.

Can anybody help us for the same.

is there any setting while we are published the file?

Thanks in advance.

4 Replies
Kanak Vaghela

@Michael Hinze - we have already tried this options but still we are getting module scaling issue. is there any other options to sort this out?

Our issue are as below.

We are uploading our module (story) to CDN for fastest result. Now scenario is this.

1. When we are playing story from our LMS without CDN url then its work fine.

2. When we are playing story from LMS with CDN url then its work fine with desktop view.

3. When we are playing story from LMS with CDN url then it does not work without desktop view.

Can any body help up to sort out this issue.

Thanks in advance.

Ashley Terwilliger-Pollard

Hi Kanak,

I'm not familiar with CDN and how that's impacting your course, so hopefully others can chime in here with additional information. You mentioned scaling, so I did also want to point out that some LMSs display the content in an iFrame and it can appear misaligned as detailed here. 

If you'd like to look at it in a testing environment, you may also want to test out your course at SCORM Cloud which is an industry standard for testing SCORM output. 

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