Issue publishing Storyline 3 content to word

I am having an issue with Storyline 3 publishing to Word.  The project is very basic - 16 slides, nothing fancy, but every time I've tried to publish to Word 2013, it stalls at slide 6 and I have to use task manager to close the program.  Publishes fine to LMS.

I've tried importing content to a new project, deleting slides to see if it was the slide itself.  No matter what slide is slide 6, it's where it stops. Any suggestions?

Update:  There is a MS Word error that I have insufficient memory and Word cannot display the font.  After googling a little, there are some known issues with the Calibri font.  Is there a way to change the default font when publishing to Word?  Calibri is not the default in MS Word for me, nor is it used in my Storyline3 file.

Thanks! Katie

3 Replies
Alyssa Gomez

Hi Katie!

I'm really sorry you keep getting stuck. I've done some searching, and I haven't uncovered a way to change the default font when publishing to Word. 

I'd like our Support Engineers to weigh in, so could you send your file to the team by clicking here? I'll also follow along with your case as I'm curious to find out the solution!