Issue with built in video play feature

Jan 30, 2020

Pamela Hall
By Pamela Hall

Hi there,

I have a video in my SL3 where a text box appears first that reads, "Review the video carefully ..... by choosing play or pause below.

Now my trigger indicates: change the state of, "watch the scenario text box" to Hidden when user clicks on video 1.

My issue is, that when the learner clicks on the actual video it plays and the text box disappears (That's what I want). However if the learner clicks on the play button from the "show video controls below video" feature, the text box does NOT disappear.

What am I doing wrong or missing? :)

2 Replies
Ren Gomez
4 years ago02/05/20 at 3:56 pm (UTC)

Hi Pamela,

Thanks for reaching out. I'm sorry that you ran into the video controls play button not reacting to the trigger to change states. We have reported it to our team, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses.
 
Here's some more detail about how we tackle bugs. I'm really sorry that I can't say when this issue will be fixed, but you're in the right place to stay updated on this bug's progress. 

This discussion is closed. You can start a new discussion or contact Articulate Support.