1 Reply
Ashley Terwilliger-Pollard

Hi Rudra,

Can you check what update of Storyline you're using? I know a few folks ran into this pre-Update 26, and we're now on Storyline 360, build 3.27.18822.0. 

If you're on the latest update and still having trouble, could you share one of the problematic slides with us? You can upload it here publicly, or send it to our Support Team privately.

We'll delete it when done troubleshooting.