Issue with e-mailing a published file.

Hi Shelley,

If you are not seeing the new e-mail pop up from your mail client you can try the following:

• Check if you can find the zipped file of the published file to attach and see if that can be sent using your email client.
• Check that a firewall in your network that scans outgoing mail blocks zip or .exe attachments.
• If you want to distribute the content for local playback or via USB,  check the other options here for sharing the content.
• Check that the file size is not too large for your email client. This may be a limitation of your email client and is outside of Storyline's control.

Hope that helps!

Hi Shelley,

Looks like Renz has you covered here.

It sounds like you do not have a default client set-up, so the software does not know 'how' to send the e-mail.

Perhaps just zipping the content from the publish successful dialog box, then attaching from your e-mail client.