Issue with file saving, corrupted data error.
Dec 11, 2019
By
Ravi Teja
Hi everyone,
I have been facing storyline 360 file saving issue for quite a long time.
Whenever i save worked project file i get an error "The project could not be saved. Corrupted data". I have also attached a screenshot below.
I have searched to solve this issue on various blogs and i followed few steps like deleting the cache, temp and recent files. But, still the issue is not resolved.
I would like someone to help me solve the problem as i am working on a very important project. Hope i would get the solution for this issue as early as possible.
3 Replies
Hi Ravi,
Thanks for reaching out and sharing what you are running into with your project file.
Since you've already done a bit of troubleshooting, I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.
Same here, never happened before the last patch, after the patch i have this error or others a lot of times a day. I just copy/paste my project and change name.
Hi, Daniel. I'm sorry to hear you're also facing this error on the latest update!
A few clarifying questions and quick tactics to try so that we can explore our next steps:
Please keep me posted. I'll be here!
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