Issue with iPad caching content between viewings
May 02, 2014
I've come across an unusual issue with HTML5 content on iPad. Here's the situation:
- HTML5 content uploaded to SharePoint for viewing
- Content is accessed on iPad via a link emailed to user - the content plays fine.
- Storyline file is now updated and new published content is loaded to the same URL in SharePoint replacing the old content
- Same user now launches the training using the same URL but it still plays the old content, not the updated material. Even the image on the Lauch page shows the first slide of the old content.
Is the content somehow being cached on the iPad from the first viewing? I have cleared the cache/cookies and deleted history in Safari but it still loads the old content — content that doesn't even exist on the SharePoint server any longer.
Has anyone else seen this or have a solution?