Issue with markers in Storyline 360

Mar 01, 2017

Hi everyone,

after an upgrade of our project from Storyline 2 to Storyline 360 we experienced an issue with the markers we use in our quiz. It is not possible to click on some of the markers. This problem appears especially in the html5 version. We tried out different things to solve this issue (copy markers, make new markers..), but the issue remains. In Storyline 2 the markers worked well. Could you please assist us with this issue?

Thank you in advance!

Best regards,

Lisa

26 Replies
Maria Costa-Stienstra

Hi, Megan.

Thank you for reaching out!

I'm not able to replicate the behavior you described on my end. The marker that is currently open will close once another one is clicked:

Screen Recording 2021-04-29 at 02.20.50 PM

If you are experiencing a different behavior than above, would you be comfortable sharing your file publicly here or privately through a support case so we can see what's going on?