I'm having an issue with More Fill Colors and eyedropper tool in the Shape Fill tool. When I click the drop down and select More Fill Colors the Colors popup is not retaining what color the shape is and the gradient option is in grey scale. I try to use the eyedropper from here and it only chooses the color black. I was able to find a workaround in the Format Shape popup but it's inconvenient that this isn't working for me.
Yes, I am using two monitors with my laptop on a docking station. The Format tab -> Shape Fill -> Eyedropper worked as a work around. I took my laptop off the docking station and the eyedropper feature worked like normal.
Thanks for the help! I'll use the workaround when my laptop is docked.
I found that the color-picker-eyedropper does work if I start SL360 on my Laptop and then drag it over to the other screens, but not if I open SL directly onto any one of my associated screens.
4 Replies
Sorry for the trouble, Amy!
I'm curious, are you are using more than one monitor? We are seeing an issue with the color picker/eyedropper when more than one monitor is in use.
Have you tried using this instead? If so, does it work for you? Format Tab > Shape Fill > Eyedropper
Let me know if that matches what you are seeing, and I'll be sure to add this conversation to the report.
Yes, I am using two monitors with my laptop on a docking station. The Format tab -> Shape Fill -> Eyedropper worked as a work around. I took my laptop off the docking station and the eyedropper feature worked like normal.
Thanks for the help! I'll use the workaround when my laptop is docked.
Thanks for confirming, Amy! We'll come back to let you know as soon as this issue is resolved. 😊
This is definitely an multi-screen issue.
I found that the color-picker-eyedropper does work if I start SL360 on my Laptop and then drag it over to the other screens, but not if I open SL directly onto any one of my associated screens.
Hope this helps.
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