I have a course that uses multiple choice questions, and I'm publishing it for HTML5. When the user does not select an answer and hits Submit, the error prompt comes up saying to select an answer. However, hitting OK does not work and freezes the course. This is only happening on iPad, not on desktop. Can someone please help?
Hi there Lindsey! Sorry to hear you're having trouble with your quiz. Feel free to share your file here so we can do some testing on our end, or if you prefer to share it privately, you can send it over to our Support Engineers by way of this form. They're available 24/7 and will work with you one on one to investigate the issue further.
Thanks Wendy! That did work for me as well. The module I have issues with is using a question bank. I wonder if that's it? I'm going to try to do some testing today. Unfortunately, I am not able to share the file.
6 Replies
Hi Lindsey
hard to say without having access to your published output.
I've just tested the following example without error:
Here is a link if you want to test on your ipad and see how you go.
Hi there Lindsey! Sorry to hear you're having trouble with your quiz. Feel free to share your file here so we can do some testing on our end, or if you prefer to share it privately, you can send it over to our Support Engineers by way of this form. They're available 24/7 and will work with you one on one to investigate the issue further.
Thanks Wendy! That did work for me as well. The module I have issues with is using a question bank. I wonder if that's it? I'm going to try to do some testing today. Unfortunately, I am not able to share the file.
I'm not able to share the file publicly, but maybe I can ask my boss if it's OK to send it privately.
Certainly Lindsey - and just keep us posted.
Hi Lindsey
I recreated my test file with a QB and it is working as expected...hope Support can get your file working for you and good luck with your project.
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