Issue with previous button and going back to previous chapters

Hello, I have built a course that I have two issues with and would like your expert help if possible:

1)  When reviewing the course I cannot go back to previous slide even though I have a trigger on every slide saying 'jump to previous slide when user clicks the previous button'

2) I have built the navigation menu into the slide master with buttons that take the user to individual chapters.  These buttons are available throughout the course with the intention that the user can navigate freely between chapters (back and forward) however, when previewing I can progress forward to a chapter that I haven't viewed but when I click on a chapter that I have viewed I am unable to.

When I say chapters, these are set up as separate scenes.  I have tried launching in tempshare and SCORM Cloud but its still the same.

Anyone have any ideas/solutions? 



4 Replies
Wendy Farmer

Hi Sarah

I know you are using a custom menu but your issues with navigation could be because you have the player menu set to Locked - Here is the tutorial about customising the menu in particular here are the definitions of the Navigation Restrictions


When the Menu Options window appears, use the Navigation Restriction drop-down to choose one of the following:
Free: This lets learners navigate to any part of the course at any time. They can view slides in any order.
Restricted: This means learners can view the current slide and any slide they previously viewed, but they can't jump ahead or skip over slides.
Locked: This means learners can only view slides in the order you've designed. They can't jump ahead or skip over slides, nor can they go back to any previously viewed slides.