Issue with story.html5

Oct 16, 2013

Hi team,

i have developed several module and published with both the version story.html and story.html5

but we are getting unpredictable errors in story.html5 output and but story.html is working well(video with youtube link is not playing ) and still i am not able to figure it out wat is the problem 

1. is there any compatable issues with articulate storyline  

2. is there any restriction of html5 output for particular browser 

3.is there any intial set up we to have to do before publishing html5 

4. what is the difference b/w story.html and html5 output 

thanks and regards 

Ganga m y

wadhwani foundation (NGO)

Creating jobs for millions 

please please reply to this post 

3 Replies
Harri S

Hi there,

I don't have a great deal of experience with working with html5 but here are a few thoughts:

This article should help you to determine compatibility issues. For testing purposes it can be quite useful to launch the html.5 from the output folder in google Chrome or Firefox

Storyline is set up to automatically figure out whether the user needs to view the .html or .html5 output so you won't need to do any setting up - other than obviously ensuring the html5 box is ticked when you publish.

My advice with regard to the erratic errors would be to record what errors were encountered when using what device - hopefully this should help to identify common issues vs device specific issues.

Hope this helps.

This discussion is closed. You can start a new discussion or contact Articulate Support.