Issue with Storyline 360 quizzes
Apr 17, 2019
I have created multiple Storyline 360 quizzes that work perfectly in Storyline. However, when uploaded to my website in an iframe, for some users pressing the "review quiz" button after taking a quiz will result in the quiz questions never loading. It just puts a grey screen with an ellipses as if the page were trying to load, but it never will. Refreshing the webpage a number of times seems to be the only solution. Please see the attached images for the specific screen issues clicking from the results page onto the review quiz button.
Anyone else experiencing this issue and know of a fix?
5 Replies
Hi Brian,
Thanks for reaching and sharing the description along with the images of what you see in your course.
We are seeing reports of courses freezing with this scenario, so I wanted to start there.
Seems to only be happening in IE, not in any other browser as far as I can tell. The content otherwise works fine. Only happens when you review the quiz at the end. Yes questions are in a question bank.
Hey Brian,
I'd love to connect you with our Support Engineers so they can verify whether the issue you're seeing is related to the bug Leslie mentioned.
Would you be willing to share your file with us privately? We'll take a look and then delete it as soon as we're done troubleshooting.
I opened a case as well, but this seems to be a big issue as I see so many threads with people complaining about the same issue with items are published in HTML5.
Hey Brian,
I agree and we'd like to understand.
Thanks for letting us know that you were able to reach out to the support team. I see that Eric is already assisting you.
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