Issue with the Responsive Player - Storyline 3

Aug 23, 2017

Hello everyone, I'm new here and I currently use Storyline 3.

I have a problem with the responsive player (The Menu button) when I play it on iPad.

When I have several subtopics in the menu and I want to go down to look at the rest, the ipad doesn't allow me to scroll down. I tried the two finger trick but it doesn't work either. I've tried it on mobile and on pc and it works correctly, only on ipad isn't working.

Thanks so much.

Jenny.

2 Replies
Crystal Horn

Hey there, Jenny!  I did a quick test on a course on my iPad mini to see how the scrolling function works with the player menu.  You can check that out here.

I was able to use one finger to drag the menu up and down so that I could see all of the slides.  You mentioned using 2 fingers to scroll, but what happens if you use one finger to touch and drag the menu up?

If that doesn't work, I'm happy to have a look at your .story file!  You can share it in your post using the Add Attachment button.

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