Issue with Title Text Wrapping in Menu tree - possible bug

Nov 09, 2017

Stephanie Brown
By Stephanie Brown

I'm working on quality control for a lesson, and I am having an issue with the text wrapping in the menu tree. 

Normally, so long as I have "allow text wrapping of titles" in the menu settings, then there's no issue with the titles showing up correctly in the menu tree regardless of how long they are. 

However, when I launch the lesson this is inconsistent. Sometimes it shows up properly, and sometimes the scroll bar overlaps some letters. 

For some reason it'll stay despite a refresh BUT if I click on the "script" button and then back on menu, it will show up properly. 

This is a brand new install of storyline. I am not able to upload a copy of the file due to confidentiality for the client. 

Screen shots show what it should look like, where it ends up overlapping, and verifying I have the correct menu settings. 

 

6 Replies
Leslie McKerchie
over 6 years ago11/10/17 at 8:38 pm (UTC)

Hi Stephanie!

Sorry to hear that you will not be able to share your file, so can I get some additional information to see if I can re-create:

  • What version of Storyline are you using?
  • How are you publishing/viewing the content? What browser are you seeing this?
  • Do you have the player font size set to a larger size percentage?
Stephanie Brown
over 6 years ago11/14/17 at 11:51 am (UTC)

Thanks for the quick reply!

Latest version of storyline (all updates applied- confirmed) 

Having the issue in Chrome and Ie

Publishing using Articulate online, exported to a .zip, then to a file, and launched from that story_html5

Screen shots attached

It's not a consistent issue, but it does come up during QC review 

Leslie McKerchie
over 6 years ago11/14/17 at 1:51 pm (UTC)

Hi Stephanie,

Where are you hosting the content? It sounds like you may be viewing locally, which could explain why you are experiencing an issue and inconsistently. You mention publishing to Articulate Online, so it would need to be hosted there, but it doesn't look like you have an account set up based on that image.

When you view a Storyline 360 course on your local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that can cause various features of the course to fail. To test your published content and share it with others, it's best to upload it to a web server or LMS. See this article for details.

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