Issues following latest SL360 update v3.11.14249.0

Following the latest update:

  1. regularly freezing especially when editing Slide Masters and 'Alt text fields.
  2. cannot close Sl360 using the File > Close option - have to close through Task Manager
  3. not showing as a recovered file when re-opening after shutdown through TM

Anyone else experiencing issues?

3 Replies
Leslie McKerchie

Oh no Wendy!!

Thanks for sharing your experience. I've not seen this reported, but it was the weekend.

Our support engineers may be best at gauging that and I've opened a support case on your behalf so that they can take a look.

In the meantime, have you conducted a repair just in case? Downloads and installs can go awry sometimes.

Wendy Farmer

Hi Leslie

Yes, I've done the repair and it works for the module I'm in, but when I open a new module it's back to closing via Task Manager...very strange.

I'm on a deadline so I don't have time to muck about with it - I'll keep using TM in the interim and sort it out once I get these modules finished.