Issues with Adobe

Feb 17, 2015

Hello,

I am trying to open Articulate Storyline but my computer states that I need the updated Flash Player 10 or higher in order for it to run on my computer. We were able to use this product a month or so ago without these issues. Is it absolutely necessary for me to update my Adobe Flash Player or is there another way for me to open Articulate Storyline? I would simply download the updated Adobe; however, my computer is not letting me do that either.

 

Thank you in advance for your help!

10 Replies
Alejandro Marti

Hi Ashley-

I have been clicking the download (not the zipped file) straight from the site and it downloads and when I click "run" and check the box to agree with the terms and conditions it looks as if it's about to download but then an error message pops up saying that it has "failed to download". 

Should I be downloading the zip drive? I will try a using a different browser now. Thank you.

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