Issues with Century Gothic Font when Story is published

Jun 19, 2014


I'm currently using Century Gothic as a font in captions in one of my elearning pieces. I've been given feedback that when the Story is published, the letter v seems to have extra spacing after it, which looks a bit odd.

Has anyone experienced this issue? Is there anything that can be done about it?

I've attached an example.

Thank you!

19 Replies
Emma Burrow

Hi everyone,

I am also experiencing this problem with Century Gothic.

The gap between the ' v ' and the other letters only appears once published / in preview mode.

I have done several presentations in this font and was hoping to avoid going back through them and changing the font throughout.

I don't suppose anyone has found a solution since the last post? I have also submitted a support case.



Alyssa Gomez

Hi Raine!

Thanks for chiming in here! I want to help you avoid having to make any changes if possible, but first I'd like to get some more details from you.

  • What version of Storyline are you using?
  • Are you seeing this problem in Storyline preview, or after publishing?
  • If you have published the file, where did you host the published output?
  • What web browsers were you using for testing?
Ashley Terwilliger-Pollard

Hi Stefanie,

We implemented a new text rendering system in Storyline 3 and Storyline 360 to help with the spacing between letters (known as font kerning) and you can read more about that here.

Let me know if that helps or if you're still running into issues with the fonts displaying as expected. If you're seeing the wrong font or missing letters, it could be due to Storyline's use of WOFF fonts.

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