Issues with course not resuming

Jan 29, 2016


I have a course that is built in Storyline2. It's a long course, the file size is about 60mb, and it's got 5 modules. For some reason, it resumes properly in all environments except in our LMS. I works properly in the LMS's testing environment, locally etc., but once we put it in the portal it loses that functionality. It resumes, but takes you back to module 2. We've tried everything I can think of.  Wondering if anyone's had this issue and if there's something we haven't thought of?

1 Reply
Christie Pollick

Hi, Alison -- Sorry to hear you are having troubles! Would it be possible for you to test your course in the SCORM Cloud to see how it behaves there, as well? You may also find these links on troubleshooting LMS issues to be helpful:

Troubleshooting LMS issues

How to Troubleshoot Your LMS with SCORM Cloud

Please feel free to share the name of the LMS provider you are using also, as we may have other members of the community who use the same service who can weigh in with their experiences or advice. :)

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