We have recieved a report that when our Articulate Storyline presentations are viewed in Internet Explorer 11, the text is not showing but the pictures and shapes are. Aside from asking people to use a different browser, are there any solutions?
Hi, I am also having a similar issue. If I use html format, the videos don't show in IE11. If I use HTML5 format, it does the same as for Richard above. It seems to work in Google Chrome but I need it to work in IE11
Hi Leslie, I don't have one I can share as there is company information in it. I will try making a small one to see if I can recreate the errors in it. Do you need the Storyline file or the Published one?
I have made a very quick one that demos opening my profile on this site. I have tried publishing and it has the same issues. Also, the clicks for "try" mode don't seem to work
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Would you be able to share you .story file for us to take a look at Richard?
Hi, I am also having a similar issue. If I use html format, the videos don't show in IE11. If I use HTML5 format, it does the same as for Richard above. It seems to work in Google Chrome but I need it to work in IE11
Hi Ajay! I did not hear back from Richard as you can see here. Is there a project file that we could take a look at for you?
Hi Leslie, I don't have one I can share as there is company information in it. I will try making a small one to see if I can recreate the errors in it. Do you need the Storyline file or the Published one?
A project file, the .story file, is what I would need to take a look at. Thanks Ajay.
I have made a very quick one that demos opening my profile on this site. I have tried publishing and it has the same issues. Also, the clicks for "try" mode don't seem to work
Hi Ajay!
Thanks for sharing an example. Do you experience the same behavior with my published content as it appears the same to me in Chrome and IE11.
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp19upguc8tfcv1f1vp51j0gri4/story.html
That published version seems to work for me Leslie. I have tried both IE11 and Chrome.
Thanks for the update Ajay and letting me know that my published file works well for you.
I did not change anything, so I'm curious how you are publishing/sharing the content? Where are you uploading the content?
You are welcome to utilize Tempshare for testing as I have as well.
Thanks. I'll try publishing again and see if it works
Sounds great Ajay!
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