Issues with recording Voice or screens

Sep 20, 2014

Hi

When I select to record screen it does not appear to be working - nothing appears on the screen.  If I select to record sound - it hands at the 1 sec warning.

What do I need to check so I can do Screen and Voice recordings?

1 Reply
Ashley Terwilliger-Pollard

Hi Adrienne,

You'll want to check that your computer set up corresponds with the system requirements here for SL1 or here for SL2. 

If the course continues to misbehave while trying to conduct a recording, can you please conduct the repair steps outlined here (SL2)

Please let us know how it's going after checking into those. 

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