I have seen previous discussion regarding running Storyline 2 courses on Samsung tablets. We have been experiencing this with a couple of courses in the last month. They hang and then won't move forward on the navigation buttons. This is not always on the same place and sometimes run without any issues at all. They are running through Chrome and we're using the latest version of Storyline 2.
Please could anyone suggest any potential issues and solutions?
I haven't heard of a potential issue with Samsung tablets specifically, but I'd also want to confirm which Android operating system and Chrome version you were running. You'll want to confirm you're using one of the options here. Also are you hosting it in a web server or LMS?
If you're not seeing it in the same place it may also be an issue with overall course loading on the network and device. Have you tried it from a few different devices or wireless networks? Are you able to refresh the page to have it continue? If you've got a link to the course we're happy to give it a test as well on a few different devices.
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Hi Liz,
I haven't heard of a potential issue with Samsung tablets specifically, but I'd also want to confirm which Android operating system and Chrome version you were running. You'll want to confirm you're using one of the options here. Also are you hosting it in a web server or LMS?
If you're not seeing it in the same place it may also be an issue with overall course loading on the network and device. Have you tried it from a few different devices or wireless networks? Are you able to refresh the page to have it continue? If you've got a link to the course we're happy to give it a test as well on a few different devices.
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