Issues with shapes Feb 22, 2017 By Heather Barry I opened up Storyline 2 today and when I try to add any shapes, only the top left of the shape appears. I even uninstalled the software and reinstalled it incase it was a glitch. Is anyone else having the same issues or is there an easy fix? Heather Untitled.png
Heather Barry Author 7 years ago02/22/17 at 3:55 pm (UTC) I just checked and the shapes show up normally when you preview the slides.
Leslie McKerchie Staff 7 years ago02/22/17 at 5:16 pm (UTC) Hey Heather - not sure that I've seen that happen before. It happens in any project file or is it limited to one file that you are working on?
Heather Barry Author 7 years ago02/22/17 at 5:19 pm (UTC) It's now happening with all the files I am working on at the moment. It's only very recent though because they were fine a few days ago.
Leslie McKerchie Staff 7 years ago02/22/17 at 5:23 pm (UTC) Have you adjusted your DPI settings perhaps? That could cause issue with the display of the software. We recommend utilizing 96 DPI.
Leslie McKerchie Staff 7 years ago02/22/17 at 5:37 pm (UTC) Glad to hear it Heather :) Thanks for popping back in with an update.
6 Replies
I just checked and the shapes show up normally when you preview the slides.
Hey Heather - not sure that I've seen that happen before. It happens in any project file or is it limited to one file that you are working on?
It's now happening with all the files I am working on at the moment. It's only very recent though because they were fine a few days ago.
Have you adjusted your DPI settings perhaps? That could cause issue with the display of the software. We recommend utilizing 96 DPI.
Ah great, that fixed it! Thanks :)
Glad to hear it Heather :) Thanks for popping back in with an update.
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