The issue is the text shadow, I don't want the shadow. I have checked an the shadow button is not clicked, in fact when viewing this on the normal development screen, the txt looks like it should. Only when I preview/publish this is when I see the screen shot I showed.
Hmm I'm hardly qualified to answer, though I'm fairly sure I've had it where a shadow hasn't been obvious in the editor but has been in preview - so my only suggestion is the rather patronising one of "are you sure that NONE of the text has a shadow on it?". I notice someone else has posted an issue with applying shadow to part of a text block and it being applied to all of it - maybe possible that when this happens the button isn't visually active when the field is selected. Try manually click-drag-selecting all text and checking/unchecking the option.
Which is basically me saying 'turn it off and on again' while waiting for someone else to ask you to upload the file, sorry :(
I'd do what Erin suggested (always a good start!) and I'd also look at importing it into a new .story file in case there is any lingering formatting elements carried over from somewhere, and if you're still seeing it - do as Erin mentioned and share the .story file so that we can take a look as well.
6 Replies
Is the issue the text shadow?
Hi Erin,
The issue is the text shadow, I don't want the shadow. I have checked an the shadow button is not clicked, in fact when viewing this on the normal development screen, the txt looks like it should. Only when I preview/publish this is when I see the screen shot I showed.
Hmm I'm hardly qualified to answer, though I'm fairly sure I've had it where a shadow hasn't been obvious in the editor but has been in preview - so my only suggestion is the rather patronising one of "are you sure that NONE of the text has a shadow on it?". I notice someone else has posted an issue with applying shadow to part of a text block and it being applied to all of it - maybe possible that when this happens the button isn't visually active when the field is selected. Try manually click-drag-selecting all text and checking/unchecking the option.
Which is basically me saying 'turn it off and on again' while waiting for someone else to ask you to upload the file, sorry :(
Hi Michael,
I'd do what Erin suggested (always a good start!) and I'd also look at importing it into a new .story file in case there is any lingering formatting elements carried over from somewhere, and if you're still seeing it - do as Erin mentioned and share the .story file so that we can take a look as well.
Hi thank you both for the suggestions. I figured it out. The actual text box had a glow on it and not the text itself.
Ah - thanks for that update Michael and glad it was an easy enough fix!
This discussion is closed. You can start a new discussion or contact Articulate Support.