Are there known issues with the Articulate App? I've been attempting to launch a course, with the hopes of it opening in the app. When I click on the link, it opens in Safari, at which point it should go to the app. All it does it ask me to install the app, which I already have.
Thanks for reaching out to us, I'm sorry you're having this issue! Apple made some changes to the way apps launch in iOS 9, so your Articulate Storyline 2 courses may not launch in the Articulate Mobile Player as you'd expect. We added support for iOS 9 in Update 7 for Storyline 2. Check out this article for details on how to update your Storyline software and your published courses. Let me know how that goes! :)
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Hi Tim,
Thanks for reaching out to us, I'm sorry you're having this issue! Apple made some changes to the way apps launch in iOS 9, so your Articulate Storyline 2 courses may not launch in the Articulate Mobile Player as you'd expect. We added support for iOS 9 in Update 7 for Storyline 2. Check out this article for details on how to update your Storyline software and your published courses. Let me know how that goes! :)
It worked! THANKS!
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