Issues with triggers after publishing

Nov 23, 2012

Hello, I have some triggers (jump to URL) which work fine even if I publish my project. But once I rename or move the published project folder the triggers dont work any more...

Can you please help?

Thanks a lot!

11 Replies
Christine Hendrickson

Hi Ondrej,

I just saw your other post on this topic. Please make sure that you're testing your presentation in the environment for which it's intended. For example, if you plan on putting your presentation on an LMS or web server, this is where you would need to test it. If you publish and test from your desktop, it may not function properly. 

If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
Leslie McKerchie

I understand Amaia, and we have no issue in utilizing the same threads like that. We just like to be sure to double check when they are a few years old because of system and software changes.

I'm glad to hear that you were able to reach resolution on your issue though and I appreciate you sharing the solution and update with the community :)

Maree Austin

Hi,

I have a slide that has a number of question buttons, and an answer texts. No layers.

I have put a trigger on the answer text box to-
"change the state of answer to hidden when timeline starts"

I have put a trigger on the answer text box to-
"change the state of the answer to hidden when user clicks outside the question"

I have put a trigger on the button text box to-
"change the state of answer to normal when user clicks question". I have also tried the "selected" state and either works

Everything works in storyline previewing - text comes and goes whether I click a button or anywhere on the screen, however, when published the second step doesnt hide the text when I click on the next button. It will hide the text if I click anywhere in the window, but not the next question button.

I also save the files to a library in SharePoint and the same things happens using the .html format to launch. I dont understand why it works in preview but not in publishing.

Can someone please help me :(

Walt Hamilton

If you are using the built-in button, it is not in the window, so your click doesn't register when it is published. When you are previewing, the whole screen registers. You can write a trigger to hide text when user clicks Next button if you want. Rather than hiding it when the timeline starts by using a trigger, you can also make its initial start hidden, then it doesn't matter whether it is hidden when the user clicks the next button.

I'm just making a wild guess here, it's pretty hard to tell when I can't see what you have. If that isn't the problem,  use the ADD ATTACHMENT button to attach your .story file.

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