Items not playing in preview

I am working in Storyline on a slide which contains a video file with text and graphics appearing over it. 

When I preview the slide the video and only text or shapes which start at the beginning of the time line show.

Any text or shapes which should appear along the time line do not show at all.

Stranger still they did appear when I first opened the programme but after about an hour or so just gave up! 

Has anyone encountered this problem before?

Thanks

3 Replies
Ashley Terwilliger

Hi Chris,

I haven't heard that problem before - and you mentioned it occurred after having Storyline open for a bit, so I'd want to confirm that you were following along with the guidelines here to work locally on your project files. If the behavior persists in the one file, you may also want to try importing it into a new file as described here.

If it continues, let us know and we'll want to take a look at the .story file.