Jagged animation

Hi there 

We recently made the move from SL3 to 360 suite. Since then, jagged animation is commun in the SL preview renders. Thank god, the published versions are ok.

It is still pretty annoying when previewing and want to show/share ideas with members of our team. Some of us, specially the product owners have abandon ship and we need to publish to LMS in order to show ideas... Which is becoming daunting...

Any tweaks, tips would be appreciated. We've update our Nvidia card to the latest drivers but still see the behavior. 

We never noticed this behavior in SL1, SL2 and SL3

Regards

2 Replies
Richard Lorrain

Hi there,

We've extended our test to realise animations are bandwidth sensitive. Low bandwidth will jagged the animation to a point where on really slow bandwidth, it take 5 to 7 seconds to complete a 1.25 entrance animation on 4 objects. 

We've published an SL3 version. On the low bandwidth, the jagged is way less noticable and is acceptable.

Katie (Gokhshteyn) Riggio

Hi there, Richard!

I'm so sorry you're seeing this behavior with the animations during preview in Storyline 360. You've done a lot of great troubleshooting already, and we'd love to lend a hand!

What version of Storyline 360 are you using? And if you can share a sample slide with our Support Engineers, that would be gold. We'll delete it after thorough testing. If that works for you, send it along by using this private upload link!