Javascript help for print/download notes

Hi Jaclyn, there were a couple of problems in the JavaScript, 1) A date variable was being used, but was not defined. I've added a JavaScript function to define this for you and 2) A variable called usernotes was being used but was not defined. I removed it from the print out.

Hi Sam,

Thank you so, so much for your help. This is my first go at Javascript, so I didn't know what to look for. What you said made sense to me. I tested your version in SCORM cloud, and it worked great. There is still one problem, though. When I click on the print button on the output document, nothing happens. Should a printer dialogue box pop up? Many thanks in advance!

-Jackie

Update: This works in Firefox and Microsoft Edge, just not in Chrome. Any ideas? 

Hi Jaclyn, I think that must be something related to your browser as it works fine in chrome for me. Also, there are no two ways to trigger the print dialogue, and since it works for Firefox and Edge it shows it is working.

I'm wondering what could be stopping it working in your instance as I think even without a printer installed Chrome will still have some format it could print to to save locally. Are you trying to print from locally published, or from Review 360? Try from Review 360 if not already.

Hi Sam,

Thank you for telling me about Review 360. I didn't even know that existed. I tried it though and had the same results. I also had two other people check it on their Chrome browsers; they had the same results. I tried clearing my cache and disabling pop up blockers. I'm not sure what it could be.