Javascript Print Fuction not working in FireFox?

I inserted a javascript trigger in Storyline to print a slide.

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window.print();

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The result is hit or miss. Sometimes, it doesn't work at all. Sometimes, it works in Internet Explorer, but in FireFox, every time I trigger this JS, it freezes the browser that I have to restart the browser again.

Any idea why this is happening?

Any better idea to print a slide from Storyline? Or a better JS code for this functionality?

Thank you for any help!

8 Replies
Adrian Dean

Hi Monica, Vinayak,

The first thing I would like to ask is if you both have the latest version of Java installed. It's probably not the cause of your problems but it doesn't hurt to cross it off the list. I would then make sure that your browsers whether they by firefox, IE, or chrome are up to date as well. 

That is all I have for you both right now. I am fixing to go to bed, it's late here. If this question is still unanswered when I wake up, I will take a closer look at it myself and see if I can replicate your experiences.

Sorry I couldn't be of more help at this time,

Adrian