JAWS and Articulate Storyline 360 Quiz Layers
Nov 19, 2021
I am working on a project for a higher education program, and we want to make sure it works well with screen readers. We have a similar issue as this post. When someone activates a button and a new layer appears, there is no indication that there is new information on the page that needs to be read by the JAWS screen reader. It is working as intended with NVDA.
Particularly, when submitting a quiz question, the "Try again," "Correct," or "Incorrect" layer appears, but there is no indication in JAWS that anything has changed on the slide.
In the slide properties, I have "prevent the user from clicking on the base layer" checked. I also rebuilt the layers from scratch in case that was the issue. No luck. Any thoughts on how we can get this to work?
Version: Articulate Storyline 360 - v3.57.26476.0
4 Replies
Hi, Hilda.
Thank you for reaching out! I see you opened a support case, and you're working with my teammate Ronaziel, who logged as a possible software bug.
I want to share some information on how we tackle bugs, and we'll let you know as soon as we have an update on this issue.
Hi Maria, I have the same issue. Has there been any update on this yet? Thanks.
Hi P D,
You are experiencing a bug in the software that has already been reported. I'm going to add your voice to the report. If there's any news regarding this bug, this conversation will be updated.
Thanks for letting us know about this!
Hello, everyone!
I wanted to share that we've released Storyline 360 (Build 3.69.28997.0), which includes the fix for the bug where JAWS does not read question feedback layers automatically.
All you need to do is update Storyline 360 in your Articulate 360 desktop app!
If you run into any issues, don't hesitate to reach out to our team by submitting a support case.
Happy developing!