JAWS AND STORYLINE

Hi All,

Please can some one guide me, I am trying to add tab and reading order for screen reader to read my Storyline content page my page. JAWS is not reading my screen I tried downloading a free screenreader that was able to read. Please can anyone share steps or example that lets me see how you enable JAWS to read the screen correctly.

many thanks

13 Replies
Kathy Chan

Hello! I am having a similar problem where the yellow box is reading 'Tab' and does not read the alt text. It's weird that on IE 11 the yellow box doesn't even appear when I press the tab key.  I had to use Chrome in order to tab through the screen using JAWS, but it doesn't help if it doesn't read my alt text.  Any suggestions? Thanks in advance!

Christine Hendrickson

Hi Kathy,

Here are a few hints and questions on JAWS:

  • We've seen some buggy behavior from older versions of JAWS.  Can you tell me what version you are using for testing?
  • My understanding is that you'll need to launch JAWS before you launch Internet Explorer or it won't work as expected, and that only the latest version of IE is supported by JAWS.  Are you doing that?
  • I also understand that JAWS will only read the items that are highlighted and won't read anything ahead.
  • We've also seen some buggy behavior with text boxes that contain animation.  Does this apply to your content?

Let us know if you try these out, or if you're able to provide this information on your course and setup.

Thanks!

rakhi Mathur

Kathy,

Here is my response

  • We've seen some buggy behavior from older versions of JAWS. Can you tell me what version you are using for testing?

We are using JAWS 10 I suppose

  • My understanding is that you'll need to launch JAWS before you launch Internet Explorer or it won't work as expected, and that only the latest version of IE is supported by JAWS. Are you doing that?

yes

  • We've also seen some buggy behavior with text boxes that contain animation. Does this apply to your content?

 Yes, but I add alt text to the animated text also.

Christine Hendrickson

Hi Rakhi,

From what I can see, the latest version of JAWS is 15

I would try to see if you can update/upgrade to that version. 

You also mentioned you're using Internet Explorer 9 - that's definitely not the latest version, but it may be specific to your operating system. What version of Windows are you running?

As mentioned, text with animations can be buggy. Try removing the animation to see if that improves the functionality/playback. 

Thanks!