Jaws is not reading the audio of the sub layer video.

Aug 31, 2021

Hi Team,

I have placed video on sub layer and put the caption text for jaws reader but jaws is not reading caption text. 

jaws not reading caption text even when video's assessable option is turned on.

1 Reply
Lauren Connelly

Hello Harsh!

I'm happy to clarify! Screen readers don't announce closed captions because closed captions primarily benefit individuals with hearing impairments. With this in mind, if a video with audio is playing and JAWS did announce closed captions, this would cause the audio from the video to overlap with audio from the screen reader announcing the closed captions.

In short, this is expected behavior for a screen reader to not read off closed captions from a video.