I am having an issue in some of my courses where the Jaws Reader reads "Button 2", "Button 3" but does not read the alternate text. Has anyone had an issue with this? I am wondering how I can name the button in the Tab order?
Hi Ruth. Thanks for describing what's happening in your project.
My team is investigating an issue where JAWS is reading the "built-in" alternate text of the Normal state of buttons rather than the text you enter in Tab Order. JAWS will say "Button 2 button, to activate press spacebar". Pressing spacebar will make JAWS read the alternate text entered in the Tab Order window or Accessibility menu.
The current workaround is to either manually remove or change the alternate text of the states. I'll add your discussion to the right report so we can update you with any new information! Are you using Storyline 3 or 360?
Also, do you know why JAWS is reading the default alt text of another button. We have a button in a master slide default name Button 1 that looks identical to a button in another master slide called default name Button 2. When reading the slide that uses Button 1, not only does it ignore the alt text but it says Button 2 Button.
Thanks so much for reaching out. Smart idea to also share your file with us in a Support Case! My teammate Jonathan is taking a look, and he'll be back in touch with you shortly.
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Hi Ruth. Thanks for describing what's happening in your project.
My team is investigating an issue where JAWS is reading the "built-in" alternate text of the Normal state of buttons rather than the text you enter in Tab Order. JAWS will say "Button 2 button, to activate press spacebar". Pressing spacebar will make JAWS read the alternate text entered in the Tab Order window or Accessibility menu.
The current workaround is to either manually remove or change the alternate text of the states. I'll add your discussion to the right report so we can update you with any new information! Are you using Storyline 3 or 360?
Where in Storyline can I view the "default" alternate text assigned to something? Also, how do you change the alternate text of the states.
We are having the same problem.
Also, do you know why JAWS is reading the default alt text of another button. We have a button in a master slide default name Button 1 that looks identical to a button in another master slide called default name Button 2. When reading the slide that uses Button 1, not only does it ignore the alt text but it says Button 2 Button.
Hi Kathy!
Thanks so much for reaching out. Smart idea to also share your file with us in a Support Case! My teammate Jonathan is taking a look, and he'll be back in touch with you shortly.
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