Jeanette -- Whenever I play your turorials, they stop playing in 15 seconds or so. Those that feature the male (Tom?) work fine. Am I the only one experiencing this?
That's weird, Karen! And I'm so sorry to hear of that; have not heard of this issue happening to others, and what's strange is, we all use the same tool (Screenr) to record and post our screencasts. Are you able to view the screencasts directly at Screenr? My Screenr feed is here: //www.screenr.com/user/jeanettebrooks
Sure Karen! Here's Tom's and also David's. Also, if you could let me know what browser you're using, that would be great (and maybe give it a try in other browsers too, if you have that option). That way I can share the info with our support folks & we can see what the issue might be.
I was originally using Explorer but switched to Firefox at your suggestion. Still no luck -- freezing after 10 - 15 seconds. Unfortunately the same thing happened with a few of Tom's this time (Launched form his Screenr feed.) Must be on my end?
Thanks Karen! I connected with Craig, our resident Screenr wizard, and he'll investigate to see if there's any additional troubleshooting steps we can recommend. In the meantime, you might try playing the screencasts from a different computer (or even from a different location, such as a home computer) to see if you're able to play them that way. Or from a mobile device.
Hi - Thanks for all suggestions. I had already updated my flash player and that made no difference. I also tried playing it from a co-workers computer and it WORKED. So, it's definitely on my end. Hopefully I'll figure it out.
Your tutorials (even when I can just read them) have been STELLAR! Can only imagine the HOURS you put into creating them. Thanks. KP
You are very kind! And I'm glad that you are at least able to get the videos to play from a different computer. It sounds like there must be a cacheing issue with your machine or your connection.
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Screencast discrimination? LOL.
That's weird, Karen! And I'm so sorry to hear of that; have not heard of this issue happening to others, and what's strange is, we all use the same tool (Screenr) to record and post our screencasts. Are you able to view the screencasts directly at Screenr? My Screenr feed is here: //www.screenr.com/user/jeanettebrooks
Weird. I went to your feed and it froze after 11 seconds. Can you send me the link to Tom's feed to see if my theory is true?
Sure Karen! Here's Tom's and also David's. Also, if you could let me know what browser you're using, that would be great (and maybe give it a try in other browsers too, if you have that option). That way I can share the info with our support folks & we can see what the issue might be.
I was originally using Explorer but switched to Firefox at your suggestion. Still no luck -- freezing after 10 - 15 seconds. Unfortunately the same thing happened with a few of Tom's this time (Launched form his Screenr feed.) Must be on my end?
Thanks Karen! I connected with Craig, our resident Screenr wizard, and he'll investigate to see if there's any additional troubleshooting steps we can recommend. In the meantime, you might try playing the screencasts from a different computer (or even from a different location, such as a home computer) to see if you're able to play them that way. Or from a mobile device.
Per Craig's suggestion, see if it helps to update your Flash player: http://get.adobe.com/flashplayer/
It would also be interesting to know if you're able to play videos at YouTube all the way through.
Hi - Thanks for all suggestions. I had already updated my flash player and that made no difference. I also tried playing it from a co-workers computer and it WORKED. So, it's definitely on my end. Hopefully I'll figure it out.
Your tutorials (even when I can just read them) have been STELLAR! Can only imagine the HOURS you put into creating them. Thanks. KP
You are very kind!
And I'm glad that you are at least able to get the videos to play from a different computer. It sounds like there must be a cacheing issue with your machine or your connection.
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