Hey there, K. That sounds a little off! When you added your answer choices in Form View, did you subsequently edit the choices in Slide View? I'm wondering if changing the size or position of the answer choices had some impact on the states.
If not, does this happen on a brand new quiz slide without making any modifications?
Feel free to share your .story file here, and I'll have a closer look!
Can you double-check the update of Storyline 3 you're using? Simply click the Help tab, then About Storyline. You should see 'Build 3.4.15731.0' there.
If you're already on the latest update and still seeing this problem, please share your .story file with us so we can try and nail down what's causing this. Thanks!
This jerk issue we can see in CD publish and when we test the package in local. Once the course is uploaded to LMS course will run fine. But we can see slight jerk in chrome browser.
Since we haven't been able to reproduce this on our side, we'd like to get your help! Could you share a copy of your unpublished file with our team by clicking here?
Our engineers will take a look then delete your file as soon as they're done troubleshooting. Thanks in advance!
I'm having a similar issue and have found that it is dependent on the level of zoom a user has their browser set to. When my browser (Chrome) is at 100% (my normal set up), it's fine, but any less than 80% and the issue appears.
Thanks, Gemma for that insight. Do you only see this in Chrome? Do you know what version you're using? Also, what version of Storyline are you using? You can check by going to the "Help" Tab -> "About Articulate Storyline".
9 Replies
Hey there, K. That sounds a little off! When you added your answer choices in Form View, did you subsequently edit the choices in Slide View? I'm wondering if changing the size or position of the answer choices had some impact on the states.
If not, does this happen on a brand new quiz slide without making any modifications?
Feel free to share your .story file here, and I'll have a closer look!
Hey,
It is happening without any modifications, for brand new quiz.
Regards,
K.Ramashanker
Hi there K,
Hmm, this is certainly a puzzle. 🤔
Can you double-check the update of Storyline 3 you're using? Simply click the Help tab, then About Storyline. You should see 'Build 3.4.15731.0' there.
If you're already on the latest update and still seeing this problem, please share your .story file with us so we can try and nail down what's causing this. Thanks!
Hi,
I am also facing the same problem even after updating my SL3 to update 6.
Is there any solution you guys found for this issue?
Hello, Malkeet!
Thanks for reaching out. Are you seeing this problem in Storyline 3 preview, or only after the file is published?
If you published the file, what web browser are you using for testing?
I'd like to try and recreate this on my side, and I'll let you know what I run into. Thanks!
Hello Alyssa and Malkeet,
This jerk issue we can see in CD publish and when we test the package in local. Once the course is uploaded to LMS course will run fine. But we can see slight jerk in chrome browser.
Regards,
K.Ramashanker
Thanks for that extra information, K!
Since we haven't been able to reproduce this on our side, we'd like to get your help! Could you share a copy of your unpublished file with our team by clicking here?
Our engineers will take a look then delete your file as soon as they're done troubleshooting. Thanks in advance!
Hi folks,
I'm having a similar issue and have found that it is dependent on the level of zoom a user has their browser set to. When my browser (Chrome) is at 100% (my normal set up), it's fine, but any less than 80% and the issue appears.
Thanks, Gemma for that insight. Do you only see this in Chrome? Do you know what version you're using? Also, what version of Storyline are you using? You can check by going to the "Help" Tab -> "About Articulate Storyline".
This discussion is closed. You can start a new discussion or contact Articulate Support.