11 Replies
Alyssa Gomez

Hi there Sam,

So sorry you're running into this. We're seeing the same problem, and our team is on it. 

Until we have a fix in place, you can work around this issue by pointing to the actual scene you want to jump to instead of using "previous scene" in the trigger.

Thanks again for bringing this up, and I'll keep this discussion updated with any new information.  

Daniel McHugh

PS:

My understanding of previous is that you should be jumping back to Scene 1 as it was the previous scene you where in. This functionality helps with branching scenarios and Help/Tip/Resource Slides even  as you can jump out to a single slide and then successfully be able to jump back into the previous slide that you called the slide from.

Alyssa Gomez

Good news, folks! We fixed the issue you reported where the "Jump to previous scene" trigger was not working correctly.

Install the latest Storyline 360 update to take advantage of all the recent features and fixes.

If the problem happens again, please record a Peek 360 screencast for me, and I’ll be happy to help!

Wendy Christopher

I have the most updated version. I can't get this feature to work. I can substitute any number of other items in the Jump to scene section, a specific scene, a specific slide, next scene. However, the previous scene does nothing. Similar scenario as posted. Going from Scene 2 to 3 and need to return to 3. Using a variable set to false for scene completion. If false return to previous scene.

Thanks

Katie Riggio

Hi there, Wendy!

The current workaround is to point the trigger to the specific scene, but I understand where you're coming from based on your design!

As we continue to investigate, would you be willing to share your .story file with us? We'd love to take a look at your set-up to offer more tailored support. If you're able to share the project, please use this private upload link!