"Jump to URL/File" not working once published

Sep 10, 2014

Hi there,

I am having trouble with this particular trigger. I have tested the URL and ensured there is nothing over the top of the triggered text box. Once I have published to web, the triggers don't work. The cursor changes to signify a hyperlink but nothing happens when clicked on.

I'm so confused and frustrated! Please help!

3 Replies
Sophie Victoria

I wanted to share also a similar issue and how I fixed it. On my slide, I had resources, one with a PDF icon. The user needs to click on the PDF icon to open the printable version of the course. For some reasons, it would NOT open the PDF.

My Jump to URL/File trigger was set properly; it worked just fine in other similar courses; the icon was at the top in my timeline and not overlayered with any other item. After many, many different tries I found that ... the name of my PDF was TOO LONG. When I renamed it, it worked just fine! I wanted to share this as this may save people a ton of time :)

Sophie

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