I haven't been able to replicate this in my own files using the Jump to URL/file trigger (I mostly use Chrome, and Internet Explorer), are you able to share your .story file here with us or if yo'd prefer to share privately you can send it here.
I have the same issue when we use the Launcher.HTML created by Storyline.
We have identified that the Jump to URL does not work from versions published in Flash. If you launch using the HTML5 launch the Jump to URL appears to work correctly. Since we must support a wide range of browers and versions this is very challenging for us.
From the flash published version (confirmed by right clicking the screen) the Jump to URL is ignored. From HTML5 published output it works properly.
We have also noted that the Launcher does not appropriatly select the correct HTML version to use with Chrome or Firefox. It defaults to the flash version and not HTML5. It would seem desirable to default to HTML5.
To test we created a single slide file with only a button to trigger the link.
This issue is a bit older, and wasn't something I was able to recreate then. Are you using Storyline 1 or Storyline 2? Are you able to share a bit more information with us in terms of where/how you're testing the published content? You'll want to test within the intended environment as detailed here.
I think we'll need to take a look at the .story file and how you've set up the trigger. Can you first confirm that you're testing the published output within the intended environment? Testing it locally could cause the course to not work as expected as detailed her.e If you're in need of a testing method, you may want to use SCORM Cloud as that's an industry standard for testing SCORM content.
Hi Leslie and thanks you very much for your quick reply.
In the meantime I could make it work, it seems to only have been a problem with the export or upload. So nothing too complicated at the end. It is good to see that Articulate has reactive support staff!
10 Replies
Hi Petitjean,
I haven't been able to replicate this in my own files using the Jump to URL/file trigger (I mostly use Chrome, and Internet Explorer), are you able to share your .story file here with us or if yo'd prefer to share privately you can send it here.
I have the same issue when we use the Launcher.HTML created by Storyline.
We have identified that the Jump to URL does not work from versions published in Flash. If you launch using the HTML5 launch the Jump to URL appears to work correctly. Since we must support a wide range of browers and versions this is very challenging for us.
From the flash published version (confirmed by right clicking the screen) the Jump to URL is ignored. From HTML5 published output it works properly.
We have also noted that the Launcher does not appropriatly select the correct HTML version to use with Chrome or Firefox. It defaults to the flash version and not HTML5. It would seem desirable to default to HTML5.
To test we created a single slide file with only a button to trigger the link.
I am running into the same issue. My customer does not want HTML 5 checked. They also require it to be published for LMS.
Any workarounds?
Hi Greg,
This issue is a bit older, and wasn't something I was able to recreate then. Are you using Storyline 1 or Storyline 2? Are you able to share a bit more information with us in terms of where/how you're testing the published content? You'll want to test within the intended environment as detailed here.
Version 1
I also tried publishing for LMS with HTML 5 checked and it still failed. :-(
Cheers,
Greg Odynski
Cell - 819-208-1425
Hi Greg,
I think we'll need to take a look at the .story file and how you've set up the trigger. Can you first confirm that you're testing the published output within the intended environment? Testing it locally could cause the course to not work as expected as detailed her.e If you're in need of a testing method, you may want to use SCORM Cloud as that's an industry standard for testing SCORM content.
Hi Ashley,
Jump to URL does not work for me neither. Would you be able to help?
I tried on IE 9 and Chrome. HTML5 is not supported.
Thanks for you help!
Hi Fanny!
This thread is a bit dated. Are you publishing and uploading the content when you are testing?
If you need us to take a look, you are welcome to share the .story file so that we can take a look.
Hi Leslie and thanks you very much for your quick reply.
In the meantime I could make it work, it seems to only have been a problem with the export or upload. So nothing too complicated at the end.
It is good to see that Articulate has reactive support staff!
Absolutely Fanny :) We are 'here' :)
Also - please note that replying to the forums via e-mail attaches your signature. You are welcome to pop in and edit that if needed.
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