I've created a custom menu in a lightbox and when selecting a link in the menu it obediently jumps to the new/selected slide. Trouble is that it then still shows the slide that was active when I selected the lightbox menu. It's almost like the new/selected slide shows like a layer where the base layer is still shown. (see pic)
Added wrinkle: this only happens in the published version. When I preview the whole project in storyline it works as designed ....
I'm having trouble deciphering what's happening on your slide based on your screenshot. Would you mind sharing a copy of your file with me here? I'd be happy to take a closer look!
Alyssa, I've copied the storyline content into a new project and re-published it. Works fine now. Must have been some sort of minor glitch in the original template.
Well, I figured it out ... the glitch appears when you have several sets of templates in one project and you change from one template to another one (eg. page 1 - 5 have template A, pages 6 - 10 have template B - with template B being separate, not a subset of template A). All's fine as long as you stay in one template family in a project, issues arise when you apply different template "families".
Are these templates you've inserted from Content Library or somewhere else? Have you tried inserting the templates into different scenes vs. the same scene?
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Hi Roger! Thanks for your post.
I'm having trouble deciphering what's happening on your slide based on your screenshot. Would you mind sharing a copy of your file with me here? I'd be happy to take a closer look!
Alyssa, I've copied the storyline content into a new project and re-published it. Works fine now. Must have been some sort of minor glitch in the original template.
Great to hear it, Roger! I'm glad you got it sorted out.
Well, I figured it out ... the glitch appears when you have several sets of templates in one project and you change from one template to another one (eg. page 1 - 5 have template A, pages 6 - 10 have template B - with template B being separate, not a subset of template A). All's fine as long as you stay in one template family in a project, issues arise when you apply different template "families".
Hi Roger,
Are these templates you've inserted from Content Library or somewhere else? Have you tried inserting the templates into different scenes vs. the same scene?
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