Jumpy slider images

Aug 03, 2017

I have a bunch of pictures of a bar graph and a slider which triggers them with state changes so when you move the slider up and down, it looks like you're controlling the bars to move as well. 

The states show the pictures all being in exactly the same place and when my participants use the arrow keys to move the slider, it works perfectly. When they use the mouse, most see it just fine but a few of them see the pictures jumping all over the place and the slide totally loses impact.

What could possibly be going on?

5 Replies
Ali Goulet

Hey Phoenix,

That does sound like odd behavior-- I'm happy to help investigate it with you!

Would you mind sharing your .story project file here with me so I can take a closer look? I'd love to do a little testing with it. You can add your unpublished file right here as an attachment to a comment like this: 

Thanks for letting us know about this! 

Ali Goulet

Hey Phoenix!

Thanks so much for sharing your file with me- that's a really cool setup you've built.

I was able to reproduce what you're describing when I published your course for the web and uploaded it to Tempshare to test it. After playing around with the slider for a bit I see it in the HTML5 output, however I didn't see the same happen when I published for only Flash

I've reported it to my team as a possible software bug for Storyline 3. From here, I’ll meet with my team to take a closer look so we can determine next steps. Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know! 

Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.

I’ll let you know as soon as we have an update on this issue! Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.

Áine Hogan

I have a similar issue. I have created a slider interaction to show children different percentages from 0 to 100. My image shows a 100 square and when they drag the slider the percentage changes and the shading in the 100 square changes. For example, when they drag the slider to 10%, the 100 square displays 10 boxed shaded. 

My issue is that the 100 square appears to be jumping when I use the slider. When I drag the slider, the 100 square looks like it changes size or position slightly. I have checked that all the states are the exact same size and in the exact same position but it still appears to jump and sometimes disappear for a split second.

Is there a solution to this?

Leslie McKerchie

Hello Áine and welcome to E-Learning Heroes :)

Thanks for reaching out and sharing that you are running into a similar issue with your slider.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

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