Keep Getting Error when Trying to Publish

Oct 04, 2019

I keep getting an error when I try to publish my file. I get it regardless if I'm trying to publish for review or to LMS. I double checked the File name and that shouldn't be a problem. I had published this file to review yesterday without a problem. Could there be an error within the file or a setting that would block it. It stops at the same point every time and it's too quick to see what point in the process it stops, but it's saying something like "cleaning..." when it errors out. It also does this when I try to Preview the entire project. 

2 Replies
Leslie McKerchie

Hi Betsy and welcome to E-Learning Heroes :)

Thanks for reaching out and sharing what you are running into with your project.

If you are no longer able to preview the entire project as well, it sounds like you may have a corrupt item in your project.

Previewing individual slides may shed light on where to focus your attention. First, you may want to try to import the file into a new one to see if that eliminates the issue.

Are you working locally with your software, project files, and any assets used?

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