Keep text only not working

Jun 18, 2020

I use "keep text only" when pasting content into Storyline constantly. However, it doesn't work in the latest version; it pastes using the "destination theme." I have uninstalled and reinstalled the May 5 version 3.39.22088.0 of SL360 and it works now. Is this a known issue, and can it be addressed in the next update? 


3 Replies
Vincent Scoma

Hi Erin,

Thank you for reaching out! I am sorry that you are running into this snag. A couple of quick questions for you as we dive in here: 

  • When copying the text and pasting it into Storyline, is this text from an outside source (e.g. Powerpoint)? 
  • May I ask if you could share a screen recording of the issue you are seeing? 

I look forward to hearing more as we get to the bottom of this! 

Erin S

My apologies for taking so long to respond. I am in the middle of working on a suite of courses that need to be deployed soon. Luckily I was able to use the previous version to solve the issue. To answer the first question, yes. I use Word when copy/pasting. I believe I tried a few things and nothing worked. Once I'm done with these courses, I'll get back to the latest and capture a screen recording with a few scenarios. Thank you! 

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