As the subject suggests, the program keeps crashing every time I go to create a new slide. I can't put it any clearer than that. Please help. (I've reinstalled, restarted computer, repaired installation... nothing works... still crashing)
Have you tried importing the project into a completely new Storyline file. It might eb that the file itself has become corrupt and is causing the crash rather than the programme being the issue.
Im working on a local hard drive. I am creating a new slide on a brand new project (just for a test) and it still crashes. Ive submitted an error report but I dont know if that will help. I guess I've to write up a support ticket. Very annoying, basically setting me back a whole day of work trying to figure this out. :'(
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I get that error every time I go to create anything in Storyline. Would be nice to get some help.
Hi Ros,
Have you tried importing the project into a completely new Storyline file. It might eb that the file itself has become corrupt and is causing the crash rather than the programme being the issue.
If that doesn't help you could submit a support case.
Oh and as always.... ensure you're working on a local drive rather than a shared network drive as sometimes this can cause unstable behaviour.
Hope this helps
Im working on a local hard drive. I am creating a new slide on a brand new project (just for a test) and it still crashes. Ive submitted an error report but I dont know if that will help. I guess I've to write up a support ticket. Very annoying, basically setting me back a whole day of work trying to figure this out. :'(
Oh and the link you sent me to submit a support case doesn't work. I get a 404 error
Hi Ros,
Sorry about the link, here's the address:
http://www.articulate.com/support/contact/submit.php
If you do submit a support case they'll probably ask about pc specs and updates of flash/java/storyline etc.
Sorry I couldn't be of more help , I hope you get this sorted soon.
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