Key press triggers on slides with multiple layers

Jun 05, 2022

In Storyline 360, the key press triggers on layers are not responding as expected  when there is more than one layer on the slide.

For example, using the "enter" key press on the base layer it goes to layer 1 as expected. But the "enter" key press trigger on layer 1 does not show layer 2 (nothing happens).

Any ideas or suggestions?

4 Replies
Joe Tansengco

Hi Maureen, 

Sorry to hear that you ran into this snag. Would you mind sharing a copy of your project file here or in private through a support case so we can take a look at what's happening? 

I did a quick test using the 'Enter' key to open two consecutive layers and it worked for me, so I'd like to see how my test file looks like compared to yours to understand why the key press triggers are not working as expected for you. I've attached a copy of my test file if you're interested in seeing how I tested the 'Enter' key.