In Storyline 360, the key press triggers on layers are not responding as expected when there is more than one layer on the slide.
For example, using the "enter" key press on the base layer it goes to layer 1 as expected. But the "enter" key press trigger on layer 1 does not show layer 2 (nothing happens).
Sorry to hear that you ran into this snag. Would you mind sharing a copy of your project file here or in private through a support case so we can take a look at what's happening?
I did a quick test using the 'Enter' key to open two consecutive layers and it worked for me, so I'd like to see how my test file looks like compared to yours to understand why the key press triggers are not working as expected for you. I've attached a copy of my test file if you're interested in seeing how I tested the 'Enter' key.
SL360 keeps crashing when I try to copy objects from a slide (call it "A") into a new layer on a different slide (call it "B"). Any idea why this would happen?
Copy - paste is a naughty child. Duplicate works much better. Duplicate Slide A, copy every thing and paste it to the new layer on Slide B. Delete whatever isn’t needed.
There are some issues with text boxes and copying I believe fixes are in the works.. Sorry to disagree with Walt Copy and paste are the same as duplicate for St6oryline, to prove my point do a duplicate and then press ctrl+v the same object or slide will be there
Any idea of the best way to create the following? This is a software sim (for an ancient COBOL system) that has to be created from scratch so PHI and PII can be changed to fake data. There are a ton of objects on both of these steps.
Step 1: Learner must F11 without clicking on the slide anywhere [this activates data entry fields]
Step 2: Learner must click into a field > Ctrl+V > Ctrl+F11 [performs search on the number; there are no buttons available to perform a search]
I previously had these on 2 separate slides. I'm now trying to combine everything onto the slide before these 2. This causes SL to crash every time.
Thanks for the reply but these are not on layers right now. Currently they're on different slides. Even when I only try to copy/paste 1 object at a time from a slide to a layer SL crashes.
Sorry to hear that you ran into this snag. Could you please share a copy of your project file here or in private through a support case so we can take a closer look?
11 Replies
Hi Maureen,
Sorry to hear that you ran into this snag. Would you mind sharing a copy of your project file here or in private through a support case so we can take a look at what's happening?
I did a quick test using the 'Enter' key to open two consecutive layers and it worked for me, so I'd like to see how my test file looks like compared to yours to understand why the key press triggers are not working as expected for you. I've attached a copy of my test file if you're interested in seeing how I tested the 'Enter' key.
Joe -
Thanks for your assistance with this issue. Here is a slide where I am experiencing this issue.
Any directions to help find a resolution is greatly appreciated.
Maureen
Hi, Maureen.
Thank you for sharing the .story file!
I was able to get the Enter key to work with multiple layers by making sure the option to Hide other layers is unchecked:
Let me know if this works for you!
Maria -
Thank you. This seems to have resolved the issues.
Maureen
SL360 keeps crashing when I try to copy objects from a slide (call it "A") into a new layer on a different slide (call it "B"). Any idea why this would happen?
Copy - paste is a naughty child. Duplicate works much better. Duplicate Slide A, copy every thing and paste it to the new layer on Slide B. Delete whatever isn’t needed.
I imported a slide, then copied and pasted. That caused the most recent crash.
There are some issues with text boxes and copying I believe fixes are in the works.. Sorry to disagree with Walt Copy and paste are the same as duplicate for St6oryline, to prove my point do a duplicate and then press ctrl+v the same object or slide will be there
Any idea of the best way to create the following? This is a software sim (for an ancient COBOL system) that has to be created from scratch so PHI and PII can be changed to fake data. There are a ton of objects on both of these steps.
I previously had these on 2 separate slides. I'm now trying to combine everything onto the slide before these 2. This causes SL to crash every time.
Thanks for any tips or strategies you can offer!
Thanks for the reply but these are not on layers right now. Currently they're on different slides. Even when I only try to copy/paste 1 object at a time from a slide to a layer SL crashes.
Hi Maura,
Sorry to hear that you ran into this snag. Could you please share a copy of your project file here or in private through a support case so we can take a closer look?
Looking forward to hearing from you!