Once a user submits an answers for a knowledge check question, reads their feedback reply and proceed to the next layer but then needs to hit the previous button to return to the just answered knowledge check question, the feedback slide layer (correct or incorrect layers) is displayed and not the base slide. I can not figure what I am missing. Why is it when the user wants to read the previous slide which happens to be a MC knowledge check questions, when he/she clicks on the previous button to do nto see the base slide but they last feedback layer (correct/incorrect layer) Can you help me? What am I missing?
Hi there Alex! Just wanted to pop in and welcome you to Heroes! It looks like Wendy was able to help you here - be sure to reach out if you have any other questions!
I have tried that already. I have place the hide layer trigger when the
timeline ends and when the user clicks. I also have tried every setting
the slide properties to each of the three options. could the problem be a
corruption of the file. I am not sure but this problem iaffects each of the
knowledge check questions.
Might be your trigger order. Can you upload your story file - will be easier to help you if we can see your setup. Just use the grey 'add attachment' button at the bottom of the post.
4 Replies
Hi Alex
add a trigger on the layer
Hide layer this layer when user clicks Continue button
Hi there Alex! Just wanted to pop in and welcome you to Heroes! It looks like Wendy was able to help you here - be sure to reach out if you have any other questions!
I have tried that already. I have place the hide layer trigger when the
timeline ends and when the user clicks. I also have tried every setting
the slide properties to each of the three options. could the problem be a
corruption of the file. I am not sure but this problem iaffects each of the
knowledge check questions.
Hi Alex
Might be your trigger order. Can you upload your story file - will be easier to help you if we can see your setup. Just use the grey 'add attachment' button at the bottom of the post.
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