Landscape to Portrait view on Mobile gets Distorted

Hi All,

When watching a video in our published course built in SL360, we noticed when the phone is held in Portrait view, then to Landscape, and back to Portrait, the position of the video becomes off center and partly out of view on the phone.

We tested this issue in Chrome on both iPhone 5 and 6. Any ideas why this is happening?

21 Replies
Leslie McKerchie

Hi everyone,

Good news! We fixed the issue you reported where:

Landscape to Portrait view on Mobile Chrome becomes off-center

Install the latest Storyline 360 update to take advantage of all the recent features and fixes. Here's how.

If the problem happens again, please record a Peek 360 screencast for me, and I'll be happy to help!

Katie Riggio

Hi, Harri. Happy to help!

Hm, I'm unable to reproduce this behavior on a test Storyline 3, Update 6, file. Would you mind sharing your .story file so I can take a closer look at what's happening on mobile Chrome?

You can share it publicly here, or send it to me privately by using this upload link. I'll let you know what I find, and will delete it after troubleshooting.